NordicCRM Pricing and AI Costs: What to Budget For
NordicCRM cost-clarity guide
Budget the complete operating cost—not only the subscription. Review current plan limits, optional AI pricing and the communication, third-party, implementation, tax and currency costs to verify before you buy.
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Quick answer: NordicCRM’s public catalogue currently shows Starter at CAD $97 per month and Pro at CAD $297 per month, plus applicable taxes, after a 14-day card-required trial. Communications, AI, WhatsApp, premium workflow actions and some third-party services can be billed separately. The live checkout and written order control at purchase.
Author: NordicCRM Team
Last reviewed: November 2, 2026
Pricing effective date: November 2, 2026
Method: Current public plan and checkout disclosures.
Current NordicCRM plan snapshot
Use this as a dated planning reference. Always confirm the current checkout, limits and written scope before purchase.
Plan | Monthly subscription | Public limits | Trial presentation |
|---|---|---|---|
Starter | CAD $97/month, plus applicable taxes | Up to 3 users and 5,000 contacts | 14 days; card required; CAD $0 today; renews at CAD $97 unless cancelled before the trial ends |
Pro | CAD $297/month, plus applicable taxes | Up to 5 users and 20,000 contacts | 14 days; card required; CAD $0 today; renews at CAD $297 unless cancelled before the trial ends |
Not automatically included: communication usage, phone numbers, WhatsApp, optional AI products, premium workflow actions, third-party apps, domains, integrations and Professional Services may add cost.
Optional AI pricing currently disclosed
AI is not one feature or one billing model. Choose the product only after defining the use case, owner, approval rules and monthly ceiling.
AI option | Current disclosed price | What to verify |
|---|---|---|
AI Starter | US$30/month | Included products, usage, eligible locations and current terms |
AI Growth | US$85/month | Included products, usage and workflow support |
AI Unlimited | US$157/month | Fair-use terms, eligible products and exclusions |
AI Flex | 1.5× supplier usage cost | Explicit approval, payment method, budgets, alerts and caps |
Voice AI | Variable | Telephony, carrier and third-party usage remain separate |
Default disclosures currently reference caps of US$50 per location and US$25 per user, with usage blocked when a cap is reached. Confirm current settings and order terms because packaging can change.
The six cost categories
1. Base subscription
The approved plan, billing frequency, user limit, contact limit and included platform features.
2. Communication usage
Email, SMS, phone, WhatsApp, numbers, carrier fees and sender registration can be usage-based. Ask which channels are enabled, what is charged separately, how usage is monitored and what happens when a limit is reached.
3. AI products and usage
Writing, conversation, voice and workflow AI can have separate subscriptions or usage charges. Start with a defined use case, a human owner and a cost ceiling.
4. Third-party services
Calendar, payment, domain, advertising, review, data and connector services may keep their own subscriptions and terms. An integration does not necessarily include the third-party product.
5. Migration, implementation and ongoing services
Moving contacts is not the same as reproducing a working CRM. Fields, pipelines, histories, forms, calendars, workflows, templates, integrations, permissions, cleanup, testing and training must be assessed and scoped.
6. Taxes and currency
Confirm applicable taxes and the billing currency for every recurring service. NordicCRM plan prices are presented in Canadian dollars, while some provider-backed services may use another disclosed currency.
Record each category separately so a low headline price does not hide variable operating costs.
Build a monthly cost map
Base plan: plan, billing frequency, users and contact capacity.
Email: contacts and monthly sends.
SMS and phone: countries, volumes, numbers and registration.
AI: products, units, limits, alerts and approvers.
Third parties: external subscriptions that remain.
Services: one-time scope or ongoing retainer.
Taxes and currency: taxes, billing currencies and conversion fees.
Contingency: realistic usage variation.
Questions to answer during the trial
Is a card required and when can the first charge occur?
What must be cancelled, and by when?
Which features are included during the trial?
Is communication or AI usage included?
Which add-ons need separate approval?
Where can owners monitor usage and limits?
What happens to data and access after cancellation?
Compare another CRM fairly
Compare required tiers and seats, contact and sending limits, phone, SMS and email, AI add-ons, onboarding and migration, workflow needs, support, currency, tax and third-party charges. NordicCRM does not promise guaranteed savings; a written stack audit should identify what can be consolidated and what must remain.
Frequently asked questions
Are AI assistants included in every NordicCRM plan?
No. Availability and billing depend on the specific AI product, plan, configuration and current order.
Is all usage billed in Canadian dollars?
NordicCRM base subscriptions are presented in CAD. Certain provider-backed add-ons or usage services may use separate terms or currencies when disclosed.
Is migration free?
Migration requires an assessment. Included or paid scope depends on the source system, data, assets, workflows, cleanup, rebuild and testing.
Does the base plan include unlimited users or contacts?
No. Current public limits are up to 3 users and 5,000 contacts on Starter and up to 5 users and 20,000 contacts on Pro. Confirm the current checkout.
Verify the current source before purchase
Get a written cost map
Bring your current tools, communication volume, AI use cases and implementation needs. NordicCRM can map the complete operating cost before you choose a plan.
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